Safety and Security | duetorrihotels.com - Luxury, Business & Budget Hotel - Bologna - Verona - Firenze - Milano - Genova
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Safety and Security


We are thrilled to announce that the Due Torri Hotel in Verona, the Grand Hotel Majestic in Bologna, the Bernini Palace Hotel in Florence and the Bristol Palace Hotel in Genoa have achieved GBAC STAR™ facility accreditation from the Global Biorisk Advisory Council (GBAC), a Division of ISSA - The Worldwide Cleaning Industry Association, to prevent and respond to outbreaks.


As it has always been, the safety and security of our Guests and team members remain our highest priority. The goal is to welcome Guests in spaces that are not only comfortable and luxurious, but also certified in terms of hygiene and health. In this way all our Properties offer a safe and exclusive experience in Italian cities: Bologna, Verona, Florence, Genoa and Milan.

Our hotels implemented a new methodological approach to prevent COVID 19 by sanitizing through hydrogen peroxide and specific equipment and procedures. This innovative process of environmental sanitation and prevention of COVID 19 involves the nebulization of hydrogen peroxide, which is considered the gold standard among the active ingredients. Microbiological tests showed that this treatment has a higher efficacy compared to any other traditional cleaning/sanitation procedure. read more

 

Safety Measures

We want every Hotel Guest and colleague to feel confident that each aspect of our commitment is designed with safety and wellbeing in mind.
 
The new operational protocols include: plexiglass separators at the reception and concierge desks, prominently placed hand sanitizer stations throughout hotel public and employees areas and entrances, protective masks and other equipment worn by hotel colleagues, social distancing guidance in public areas.

Sanitization of common areas

We have increased frequency of cleaning with alcohol hospital-grade disinfectants on all high-touch surfaces and areas such as lobbies, guestrooms, restaurants, meeting and event spaces, recreational areas, public restrooms, elevator buttons, all employee areas, and more. The public areas are frequently monitored by sending swabs taken from their surfaces to specialized laboratories: this will allow us to verify the success of the sanitization process.
 
Starting from February 2021 we have adopted the group protocol: a new methodological approach to prevent COVID 19 by sanitizing through hydrogen peroxide and specific equipment and procedures. read more

 

Sanitization of guestrooms

 
The sanitization procedures with alcohol hospital-grade disinfectants are also carried out in the guestrooms and suites in all Properties. They also offer in some guestrooms our personalized kit with hand sanitizer.
 
Our partner Pedersoli Group Laundries guarantees the total hygiene of our textiles with a specific certification achieved in June 2007 according to UNI EN 14.065 – RABC Assosistema Confindustria guidelines -which establishes standards and operating methods (certificate of compliance).  to secure the hygiene of the threated textiles: VIDEO
 

 

Breakfast and Restaurant

To offer a perfect way to start your day we encourage to reserve your breakfast in advance and to enjoy it in the privacy of your room or in our breakfast room with à la carte menù.
 
Our Restaurants and Bars are regularly open offering seasonal à la carte menus. We have adopted all the enhanced food safety and hygiene protocols for restaurant and room service; tables set up respects the social distance and we have new digital menus to be consulted through a QR code on your mobile phone.
 

 

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